Customer Support
The Best Customer Support Software
Ranked on routing intelligence, automation and deflection, reporting and value at real contract sizes.
- 1
HubSpot CRM
CRM with native marketing, sales and service hubs sharing one contact record.
4.5(12,100)$0 / $20 per seat / monthData model flexibility3.8Pipeline reporting4.3Automation4.4Ease of implementation4.7 - 2
Front
Shared inbox that keeps email as the primary channel while adding assignment and analytics.
4.5(2,400)$19 per seat / monthAutomation and deflection3.6Routing intelligence4.1Agent experience4.7Reporting4.0 - 3
Intercom
Customer messaging and support platform with automation-led ticket deflection.
4.4(6,900)$29 per seat / month plus resolution feesAutomation and deflection4.8Routing intelligence4.3Agent experience4.4Reporting4.1 - 4
Zendesk
Omnichannel service platform built for structured, high-volume support operations.
4.3(14,700)$19 per agent / monthAutomation and deflection4.1Routing intelligence4.7Agent experience4.0Reporting4.6