Metrics
Annual Recurring Revenue (ARR)
Also known as: ARR
Annual Recurring Revenue is the value of a company's contracted, repeating subscription revenue expressed over twelve months. It excludes one-off fees, professional services and usage overages that are not contractually committed.
ARR is calculated by taking committed subscription contracts and normalising them to a yearly figure: a $2,000 monthly contract contributes $24,000 of ARR regardless of billing frequency.
The metric's usefulness depends entirely on discipline about what counts. Companies that fold usage-based revenue, services or non-committed spend into ARR produce a number that looks like a run rate but behaves like a forecast.
Investors typically evaluate ARR alongside net revenue retention and growth rate, because ARR alone says nothing about whether that revenue survives the next renewal cycle.
Example
A company with 400 customers averaging $30,000 in committed annual subscriptions has $12M in ARR.
See also