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The Internet Compass

Comparison

Pipedrive vs Zoho CRM

Scored side by side on crm, using the same criteria we apply across the category.

Pipedrive

Pipeline-first CRM designed around what a salesperson does next.

4.5(8,600)$14 per seat / month
Zoho CRM

Broad, low-cost CRM inside an unusually complete business software suite.

4.1(7,200)$14 per user / month

Scored side by side

Data model flexibility

Pipedrive
3.4
Zoho CRM
4.0

Pipeline reporting

Pipedrive
4.2
Zoho CRM
3.8

Automation

Pipedrive
3.9
Zoho CRM
4.0

Ease of implementation

Pipedrive
4.8
Zoho CRM
3.5

Integrations

Pipedrive
4.0
Zoho CRM
3.8

Value for money

Pipedrive
4.6
Zoho CRM
4.8

Pipedrive verdict

The best CRM for teams whose main problem is reps not updating the CRM.

  • Highest rep adoption rates in the category
  • Fast to implement
  • Strong value at entry pricing

Zoho CRM verdict

The value option, particularly if you adopt several Zoho applications rather than just the CRM.

  • Lowest total cost for a full business suite
  • Genuinely broad functional coverage
  • Strong international support