Comparison
Salesforce Sales Cloud vs Zoho CRM
Scored side by side on crm, marketing-automation, using the same criteria we apply across the category.
Salesforce Sales Cloud
The enterprise CRM standard, endlessly configurable and correspondingly demanding.
4.3(22,400)$25 / $165 per user / month
Zoho CRM
Broad, low-cost CRM inside an unusually complete business software suite.
4.1(7,200)$14 per user / month
Scored side by side
Data model flexibility
Salesforce Sales Cloud
5.0
Zoho CRM
4.0
Pipeline reporting
Salesforce Sales Cloud
4.8
Zoho CRM
3.8
Automation
Salesforce Sales Cloud
4.6
Zoho CRM
4.0
Ease of implementation
Salesforce Sales Cloud
2.6
Zoho CRM
3.5
Integrations
Salesforce Sales Cloud
5.0
Zoho CRM
3.8
Value for money
Salesforce Sales Cloud
3.1
Zoho CRM
4.8
Salesforce Sales Cloud verdict
The correct choice for complex enterprise revenue operations, and materially over-specified for everyone else.
- Models any revenue process
- Largest integration ecosystem in software
- Enterprise-grade governance and audit
Zoho CRM verdict
The value option, particularly if you adopt several Zoho applications rather than just the CRM.
- Lowest total cost for a full business suite
- Genuinely broad functional coverage
- Strong international support